Privacy Policy

Scope

This policy covers the Asyncly website, account and licensing services, macOS desktop app, and iPhone and iPad companion app. Asyncly does not sell personal information or use product data for cross-app advertising.

Data Stored On Your Devices

The desktop app stores workspace configuration, UI preferences, task and thread history, local diagnostics, provider readiness, and activation state on your Mac. The mobile app stores a limited cache of workspace and task state, drafts, and settings on the device. Mobile account credentials are stored in iOS Keychain. Source code, provider credentials, and complete local workspaces are not uploaded to Asyncly by default.

Account And Service Data

Asyncly services receive data needed to create and secure accounts, provide trials and subscriptions, issue licenses, deliver releases, connect devices, and provide support. This may include your email address and name, account and subscription status, app version, device type, hashed device identifiers, sign-in and security events, notification preferences, and Stripe customer or subscription identifiers.

Desktop Installation And Product Metrics

When the desktop app launches, it registers a random installation identifier and reports operational facts such as app version, update status, platform, first and last seen time, and whether the installation is linked to an Asyncly account. Product metrics are enabled by default and include counts and performance facts such as submitted prompts, task outcomes, runtime, provider selection, token counts, and changed-file counts. Asyncly does not receive prompt text, responses, source files, file paths, attachments, or provider credentials through this metrics channel.

You can turn product metrics off in desktop Account settings. Asyncly will continue receiving the limited operational installation, version, and update information needed to deliver and support the app.

Desktop And Mobile Supervision

When you connect the mobile app to your Mac, Asyncly exchanges reduced workspace, task, thread, and visual validation state needed for the features you choose. A same-network connection travels directly between your devices. When hosted relay access is used, encrypted requests and responses pass through Asyncly's relay in transit. The relay does not persist repository contents, provider credentials, full prompts, attachments, or screenshots by default. It records limited delivery metadata such as message type, size, status, and time for reliability and abuse prevention.

Microphone, Photos, And Visual Captures

Asyncly requests microphone access only when you start a voice command or dictation. Current mobile voice audio is sent to OpenAI Realtime for transcription after you choose to start listening; Asyncly receives the resulting text needed to route your command. Camera and photo-library access are used only when you select an image to attach. Selected attachments and Mac-generated visual captures may pass through the relay in transit so they can reach your other device, but Asyncly does not retain them in the hosted platform by default.

Third-Party Services

Coding-agent requests are handled by the provider you select, such as OpenAI Codex or Anthropic Claude, under that provider's account and privacy terms. OpenAI handles Realtime voice transcription when that feature is used. Stripe processes checkout and billing data. Apple provides App Store distribution, iOS Keychain, push notification, and device platform services.

Support And Diagnostics

If you contact support, Asyncly receives the message and any logs, screenshots, or attachments you deliberately share. Do not send secrets, provider credentials, private source code, or customer data unless a secure support path has been agreed with you.

Retention And Deletion

Account and device records are kept while your account is active and for only as long as needed to provide and secure the service. Short-lived presence and relay-session records expire automatically. Operational metadata is retained only as needed for reliability, security, fraud prevention, and legal obligations. You can permanently delete your account in the mobile app or at the direct account deletion page. Deletion removes your Asyncly identity, sessions, registered devices, notification settings, and associated product-support data. Limited billing, transaction, fraud-prevention, and security records may be retained when required by law, with personal fields removed or minimized where possible.

Your Choices

You may disable microphone, camera, photo, notification, or Local Network permission in system settings. You may sign out, revoke device access by deleting the account, and choose what diagnostics or attachments to share with support. Asyncly does not track you across other companies' apps or websites.

Children

Asyncly is a professional developer tool and is not directed to children under 13.

Contact

For privacy or data questions, email support@asyncly.ai or visit the support page.